Refund policy

At CuteSucculentPots, your happiness and peace of mind are important to us. If something doesn’t feel right, we’re here to help.

Returns

We offer a 30-day free return policy. You may request a return within 30 days of receiving your item.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned with original packaging
• Proof of purchase is required

Refunds

Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed back to your original payment method within 5–10 business days.

Return Shipping

• Return shipping is free of charge
• We will provide return instructions once your request is approved

Non-Returnable Items

• Items damaged due to misuse
• Items returned after 30 days

If you have any questions about returns or refunds, please contact us at support@cutesucculentpots.shop